Let me start by saying that if we had the opportunity to hire Laura again we would do so in a heartbeat. We hired Laura to help care for our newborn and, when available, to help with our now 4-year-old daughter, and we couldn’t have asked for a better caregiver. She’s very knowledgeable and stays current on techniques/studies/trends in caring for babies, whether it’s re: sleep conditioning, sleep training, etc. My now near 4-month-old sleeps better than our first child ever did which I attribute to the conditioning that Laura started very early. I could ask her about anything and she’d have the answer for me immediately, and often recommend items for me to get that worked very effectively (e.g. a miracle swaddle I didn’t know existed). She was punctual, dependable, very pleasant, and quickly felt like a member of the family.